Privacy Policy

Introduction

Coast to Coast Grocery ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Delivery or pickup addresses

Automatically Collected Information

When you use our app, we may automatically collect:

• Device information (model, operating system, unique device identifiers)
• Usage data (features used, time spent in app)
• Location data (with your permission, for pickup location services)
• Log data (IP address, access times, app crashes)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, promotions, and updates
• Improve our products and services
• Personalize your experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze usage patterns and optimize app performance

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, analytics providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Disable location services (may limit app functionality)
• Request a copy of your data

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]